CTA employees are being “verbally attacked daily by angry riders’’ who are blaming them for problems with the new transit fare-payment system, the rail worker union’s leader said Thursday, calling on the agency to scrap Ventra until all the bugs are worked out.
“The Ventra program is not working. There are people who are getting triple-, double-, quadruple-billed. Their credit cards are being billed that shouldn’t be. People are mad, they’re angry,’’ said Robert Kelly, Local 308 president of the Amalgamated Transit Union.
“But they are mad at the wrong person,’’ Kelly said at union headquarters downtown. “CTA should stop (Ventra) now, pull back, until they can work out all the kinks.’’ Tribune
Concerning double-charges, CTA spokeswoman Tammy Chase said previously that Ventra customers could be double charged if they tap a Ventra reader and get a “go” signal and then change turnstile lanes and get a second “go” signal. However, Ventra customers are not charged for “stop” messages, even multiple ones, she said.The Chicago Sun Times appears to Gimme Shelter Forrest with this passing props for cancelling some Ventra Rollout deadlines after the metaphorical halibut had already rotted on the transit poop deck.
Cubic Transportation Systems, which won a contract worth up to $454 million to manage and operate Ventra, was so inundated with calls in early October that, on Oct. 9, CTA President Forrest Claypool cancelled some Ventra deadlines. The move was intended to give Cubic time to triple the number of operators — from 100 to 300 — in its call centers and reduce the hold times of frustrated customers. Sun Times
I like to ride the bus to work and I would buy the CTA/PACE cards at CVS on 79th street. They worked great and their value was obvious. When something is not broken, a Progressive like Forrest Claypool will come in with an already divvied up deal to screw things into loam. The newspapers will nod with conviction -"Ain't He Great?"
You see both Chicago papers ( read Editorial Boards) have a great deal of time, talent and treasure invested in the Carbondale Career Grifter.
Forrest Claypool can not keep his yap closed most times, because words are easy and deeds are tough. When deeds follow the words that spill out of Claypool like mysterious Avondale fence ooze things get pretty tough on people other than Forrest Claypool - CTA workers' potty breaks get snipped off in mid - stream, Peep-hole camera's get located in locker rooms, a CTA yard worker* gets sanctioned, hundreds of thousands of Chicagoans, get their nickels snitched by Cubic Transportation Systems, and the Chinese wheels of the Canadian Bombardier L Cars don't fit the tracks.
How did Ventra become the "This CAN'T Wait" opportunity of a lifetime for CTA riders?
Forrest Claypool yapped up a storm for months.
It's a very different story but the same old song.
If Forrest Claypool is involved, we all pay.
Amalgamated Transit Union Local 308 President Bob Kelly is what real labor is all about - he stared done the Chinless Claypool over the Pee Break Embargo, called out the Bomdardier Wheel scam and is standing up for his people. He should be doing Forrest's job.
n.b.- Robert Kelly was elected as President/Business Agent of the Amalgamated Transit Union Local 308 in 2008. Mr. Kelly is responsible for protecting the collective bargaining rights of over 4000 active and retired Chicago Transit Authority workers who work on the rail side. Mr. Kelly serves as a Vice President of the Illinois AFL-CIO and is President of the ATU Local 308 Scholarship committee. He is the proud father of 11 children.
ATU 308 Officers
www.atu308.org, 13 Dec 2012 [cached]
Robert Kelly has been a member since October 1, 1986. Employed by the "Authority" on August 27, 1986. Robert has worked the classifications of Conductor, Motorman, Flagmen, Foot Collector, Switchman and Towerman. Appointed a steward in 1997 until he was elected as President/Business Agent on December 16, 2008. Robert demonstrates vision, insight and tenacity in representing Local 308's priorities. Re-elected to a second term on November 15, 2011 winning over 55% of the votes against 4 other candidates (emphasis my own)